We work with you throughout the entire claims process – from initial response through final resolution – to provide fast, caring service and to settle your claim.

Here's what you do and what we'll do for you:

• Call us right away at (800) 207-3618 to report your claim any time of the day or night.
• For California Rental Property Claims, please call us at (888) 900-6526.
• We'll ask some initial questions about you and your claim and begin the claims resolution process immediately.
• You'll be contacted by a claims examiner - generally within the next business day of reporting your claim - who'll answer your questions and schedule an inspection of your vehicle (if needed). Be sure to discuss any questions you have about deductibles, coverages or the repairs with your claims examiner at this time.
• We'll inspect your vehicle's damage and provide an estimate for repairs (if needed).
• If you would like to use one of our approved Direct Repair Network body shops (California and Nevada only) - we can refer you to one once you speak with your claims examiner - or you can select your own repair facility.
• If you use a direct repair network shop for repairs, we will guarantee repairs from your claim as long as you own or lease the car.